Behavioral Health Science

Background

Our Client is dedicated to providing comprehensive mental health solutions to patients, clinicians, and administrators. They are committed to facilitating patients with education, support, and mental well-being, adhering to stringent regulations such as HIPAA.

Challenges

The primary challenge was to develop a comprehensive mental health application that caters to a diverse audience, including patients, clinicians, and administrators. The app needed to be robust, secure, and compliant with HIPAA and other relevant regulations.

Objective

The objective of the app was to provide a platform where patients could register, monitor their mental health symptoms, access educational content, and get support. Clinicians were able to manage patient records, track progress, and communicate effectively. The admin was able to manage users, content, and get insights from the analytics dashboard.

Solution

A three-tiered app solution was proposed:

  • Patients App: Allows patients to register, monitor symptoms, access a coping skills toolbox, get crisis support, self-screen for disorders, and access educational content.
  • Clinicians App: Provides clinicians with a dashboard, an overview of patient lists, progress notes, notification management, and content uploading capabilities.
  • Admin Console (Web-Based): Enables user management, content management, location management, and access to an analytics dashboard.

Main Features of the Project:

Patients App:

  • Self-monitoring and symptom tracking
  • Coping skills toolbox with meditation music, relaxation exercises, and mindfulness practices.
  • Crisis support with quick links to local emergency services
  • Self-screening for disorders with immediate feedback
  • Educational library on services and disorders
  • Location and directions for program locations

Clinicians App:

  • Dashboard with patient lists and progress notes
  • Notifications and reminders management
  • Ability to upload and remove content

Admin Console:

  • User management with access control
  • Content management (uploading/removing videos, articles, etc.)
  • Program location management with map and direction updates
  • Analytics dashboard with detailed reports and insights

Tech Stack

  • Front End: React Native
  • Backend
  • Programming Language: .NET
  • Frameworks: MVC
  • Database: My SQl
  • Notification: Google Firebase
  • Hosting: MS Azure Cloud
  • Web Server: IIS
  • Web Application Server:.Net Framework
  • API: Swagger
  • Admin: HTML/CSS (Bootstrap)
  • Analytics: Google Analytics

Result

  • Project Completion: The development of a comprehensive digital platform dedicated to mental health.
  • Operational Efficiency: Centralized various functionalities within one platform, streamlining processes and reducing redundancies, thereby optimizing the service delivery model.
  • Quality of Care: The integration of services and tools on the platform significantly improved the quality of mental health services, making them more accessible and impactful for the community.
  • Community Impact: The initiative underscored the organization's commitment to enhancing mental health support, accessibility, and overall wellbeing in the community.